Refund policy

Refund Policy

All Sales Are Final

 Due to the high-demand and custom nature of our luxury jewelry, we do not accept standard returns or exchanges for wrong sizing or changes of mind. Please double-check your order details before completing your checkout.

Damages and Issues 

 We stand by the quality of our pieces 100%. Please inspect your order upon reception. If your item arrives defective, damaged, or if you receive the incorrect item, we will make it right immediately. 

 

 You have 15 days from the date of delivery to report an issue. Simply contact us at shopvvs00@gmail.com with your order number and a clear photo of the damaged or incorrect item. 

 Refunds Without Returns

 If your claim is approved, we will immediately issue a full refund back to your original payment method. You do not need to deal with the hassle of printing a shipping label or mailing the item back to us. Feel free to keep the damaged item, repair it, or dispose of it. 

Please remember it can take a few business days for your bank or credit card company to process and post the refund to your account.

You can always contact us for any order questions at shopvvs00@gmail.com*